Privacy policy

INTRODUCTION AND SCOPE OF THIS PRIVACY STATEMENT

We use the personal information you share with us to make our products and services and your experience better and better. This privacy statement is intended to provide you with a clear picture of how we use the personal information you provide, our efforts to protect it, your rights, and the choices you have to control your personal information and protect your privacy. It also describes what personal information we collect about you when you visit our websites, how we use your personal information and the third parties with whom we will share it.

APPLICABLE LAW. 

The processing of your personal information is carried out in accordance with the data privacy laws of the Republic of Colombia.


TREATMENT TO WHICH YOUR PERSONAL INFORMATION WILL BE SUBMITTED

Oliver Velez Store will collect, use, process, store, circulate, transmit and transfer your personal data in accordance with the guidelines set out in this privacy statement.


INFORMATION WE COLLECT AUTOMATICALLY

We will also collect personal information about you when you interact with and use our brands, websites and applications in the following ways:

Websites: we will collect information about the Oliver Velez Store websites you visit and how you use them. When you visit one of our websites, data from your browser will be sent to our servers. In this way, we will collect personal information such as:
your IP address
the date and time of your visit and the length of time you have been on our web site
the referring URL (the site from which the visitor came)
the pages visited on our website
information about the device and browser (such as browser type and version, operating system, etc.).
Cookies and similar devices: We and our partners use various technologies to collect and store information when you visit our websites or use our applications, and this will include sending one or more cookies or other similar devices to your device. More information about the use of cookies and similar devices and how to disable them can be found within this privacy statement.


HOW WE SHARE YOUR PERSONAL INFORMATION

We treat your personal information carefully and confidentially and do not share it with third parties.

HOW WE PROTECT YOUR PERSONAL INFORMATION

We are committed to protecting your personal information and to implementing appropriate technical and organizational security measures to protect against unauthorized or unlawful processing and against accidental loss, destruction or damage.

INFORMATION ABOUT CHILDREN

As a general rule, we do not knowingly collect personal information from children under the age of 18. If we discover that we have inadvertently collected personal information from children under the age of 18, we will take steps to delete the information as soon as practicable, except where we are required by applicable law to retain it.

YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION

We place great importance on a level playing field and transparency. We maintain an open dialogue about the personal information we collect and have put in place mechanisms to enable you to exercise any rights you may have with respect to your personal information.

ACCESSING AND CORRECTING PERSONAL INFORMATION

If you have placed an order for products or services or if you have opened an account with us, you may have access to a significant amount of your personal information through one of our websites. Generally, our websites offer you the option to complete, update or delete the information we hold about you.

UNSUBSCRIBING AND OPTING OUT OF MARKETING MESSAGES

All of our marketing communications contain an easy way to opt out of receiving messages, such as a link through which you can unsubscribe. You can also unsubscribe from certain channels (e.g. email, WhatsApp or SMS) as indicated in the message received in that channel or through the account settings.